Before Susea, our pricing desk was copy-pasting rates from four different WhatsApp groups into Excel every morning. Now we get a live comparison across 200+ carriers before the first coffee. Quotation time went from 20 minutes to under 90 seconds. That's not an exaggeration.
Arjun Mehta·Head of Pricing
The tariff extraction alone saved us hours every week. We were drowning in PDF rate sheets from agents. Susea just reads them and normalises everything automatically. The surcharge automation is something we didn't know we needed until we had it.
Priya Nair·Commercial Director
We used to have someone calling eight agents one by one asking if they'd bid yet. Now Susea nudges them automatically — time left, their rank, a reason to move. Our last RFQ closed with all eight bids in without a single manual chase. That's a job nobody misses.
Daniel Osei·Operations Manager
A customer's WhatsApp message used to sit in an inbox until someone had time to retype it into a quote. Now it shows up already priced, ready for me to approve. I still say yes or no — I just never have to be the one who starts it.
Sarah Lindqvist·CEO
The WhatsApp quote sharing is genuinely a game changer for our market. Customers expect instant responses. Now we send a branded, fully calculated quote directly on WhatsApp in seconds, with a one-tap acceptance. Our conversion rate on quotes has gone up noticeably.
Mohammed Al-Rashidi·Pricing Lead
We had a $40,000 quote expire because nobody caught it in time. Now Susea flags anything about to lapse, re-prices it against today's tariff, and has the re-send ready before the customer even notices. We haven't lost one since.
Elena Vasquez·Head of Procurement
Before Susea, our pricing desk was copy-pasting rates from four different WhatsApp groups into Excel every morning. Now we get a live comparison across 200+ carriers before the first coffee. Quotation time went from 20 minutes to under 90 seconds. That's not an exaggeration.
Arjun Mehta·Head of Pricing
The tariff extraction alone saved us hours every week. We were drowning in PDF rate sheets from agents. Susea just reads them and normalises everything automatically. The surcharge automation is something we didn't know we needed until we had it.
Priya Nair·Commercial Director
We used to have someone calling eight agents one by one asking if they'd bid yet. Now Susea nudges them automatically — time left, their rank, a reason to move. Our last RFQ closed with all eight bids in without a single manual chase. That's a job nobody misses.
Daniel Osei·Operations Manager
A customer's WhatsApp message used to sit in an inbox until someone had time to retype it into a quote. Now it shows up already priced, ready for me to approve. I still say yes or no — I just never have to be the one who starts it.
Sarah Lindqvist·CEO
The WhatsApp quote sharing is genuinely a game changer for our market. Customers expect instant responses. Now we send a branded, fully calculated quote directly on WhatsApp in seconds, with a one-tap acceptance. Our conversion rate on quotes has gone up noticeably.
Mohammed Al-Rashidi·Pricing Lead
We had a $40,000 quote expire because nobody caught it in time. Now Susea flags anything about to lapse, re-prices it against today's tariff, and has the re-send ready before the customer even notices. We haven't lost one since.
Elena Vasquez·Head of Procurement
Maersk
Hapag-Lloyd
MSC
Cosco
CMA CGM
