A phone call to Agent A. A follow-up email to Agent B. A WhatsApp voice note from Agent C, three days late. By the time you've heard from everyone, the best price you got first has probably already changed. A tender that takes four to six weeks isn't a negotiation — it's an ambush of your own patience.
Upload many lanes at once and float the RFQ to your own agents in a single click — spot or contract.
Invited agents bid in your chosen visibility mode — sealed, rank-only, best-price or open — and re-bid down to climb the ranking.
Every bid is normalized and sanity-checked. AI recommends the best agent by cost, transit or schedule.
Route the winner through your approval matrix with documented justification — fully audit-ready.
Awarded rates become digital contracts. Susea tracks utilization so negotiated savings actually land.
Every network is different. Choose sealed bids when trust is still building, rank-only when you want agents pushing each other without seeing prices, best-price to create real urgency, or fully open when total transparency serves you. Switch per auction — it's not a one-time setup decision.
Vendors see nothing until the RFQ closes — best when trust is still building.
Vendors see only their own rank, never competitors' prices — pushes agents to compete without full transparency.
Vendors see the lowest price, not who quoted it — creates real urgency to beat the leader.
Everyone sees all prices and rankings — total transparency when that serves you.
Award Apex Forwarders — lowest bid but best service blend: 93% on-time, 8-day transit. Updating as bids land…
Susea's automation layer covers what happens around the auction, not just inside it — nudging agents who haven't bid yet, catching a bad bid before it reaches your award screen, drafting the justification memo your approval matrix needs, and flagging awarded lanes that are going underused. All human-approved, none of it retyped by hand.
See all the automations →Our beta cohort shaped every feature. Here’s what they said.
Before Susea, our pricing desk was copy-pasting rates from four different WhatsApp groups into Excel every morning. Now we get a live comparison across 200+ carriers before the first coffee. Quotation time went from 20 minutes to under 90 seconds. That's not an exaggeration.
The tariff extraction alone saved us hours every week. We were drowning in PDF rate sheets from agents. Susea just reads them and normalises everything automatically. The surcharge automation is something we didn't know we needed until we had it.
We used to have someone calling eight agents one by one asking if they'd bid yet. Now Susea nudges them automatically — time left, their rank, a reason to move. Our last RFQ closed with all eight bids in without a single manual chase. That's a job nobody misses.
A customer's WhatsApp message used to sit in an inbox until someone had time to retype it into a quote. Now it shows up already priced, ready for me to approve. I still say yes or no — I just never have to be the one who starts it.
The WhatsApp quote sharing is genuinely a game changer for our market. Customers expect instant responses. Now we send a branded, fully calculated quote directly on WhatsApp in seconds, with a one-tap acceptance. Our conversion rate on quotes has gone up noticeably.
We had a $40,000 quote expire because nobody caught it in time. Now Susea flags anything about to lapse, re-prices it against today's tariff, and has the re-send ready before the customer even notices. We haven't lost one since.
Before Susea, our pricing desk was copy-pasting rates from four different WhatsApp groups into Excel every morning. Now we get a live comparison across 200+ carriers before the first coffee. Quotation time went from 20 minutes to under 90 seconds. That's not an exaggeration.
The tariff extraction alone saved us hours every week. We were drowning in PDF rate sheets from agents. Susea just reads them and normalises everything automatically. The surcharge automation is something we didn't know we needed until we had it.
We used to have someone calling eight agents one by one asking if they'd bid yet. Now Susea nudges them automatically — time left, their rank, a reason to move. Our last RFQ closed with all eight bids in without a single manual chase. That's a job nobody misses.
A customer's WhatsApp message used to sit in an inbox until someone had time to retype it into a quote. Now it shows up already priced, ready for me to approve. I still say yes or no — I just never have to be the one who starts it.
The WhatsApp quote sharing is genuinely a game changer for our market. Customers expect instant responses. Now we send a branded, fully calculated quote directly on WhatsApp in seconds, with a one-tap acceptance. Our conversion rate on quotes has gone up noticeably.
We had a $40,000 quote expire because nobody caught it in time. Now Susea flags anything about to lapse, re-prices it against today's tariff, and has the re-send ready before the customer even notices. We haven't lost one since.
Get early access to Susea and modernize your freight quotation workflows with AI-powered pricing intelligence. Limited spots — onboarding forwarders and logistics companies this quarter.